For your team · The Operator
General Management & Continuous Operations · General Management & Continuous Operations
Run a company day by day, in-tray by in-tray, decision by decision.
The Operator throws out the batched-round model and replaces it with continuous operations. Every active day, your team's inbox gets 2-5 small events: a customer complaint, a star engineer resignation, a regulator letter, a partnership offer, a viral tweet thread. Some events are multiple-choice with explicit consequences; some require a real written response that an LLM grades for decisiveness, reasoning, and operational realism. Your company state — cash, headcount, customer health, team morale, brand, operations — is persistent and compounds. Professors control which days are active (weekdays only, or every day, or Tue/Thu/Sat — any pattern works) and how many events fire per active day. The feeling is what students always ask for: it actually feels like running a real company.
Every team is scored on four pillars that compound across the sim. They aggregate into a composite the leaderboard ranks by, and the professor can see per-pillar deltas in the gradebook.
NPS, retention, and satisfaction (0-100). Drifts down naturally each day; lifted by good customer-facing responses.
How energized and bought-in the team is (0-100). Hit hard by missed events and tone-deaf people decisions.
External reputation (0-100). Compounds over many weeks; tanked by PR misses and reputational events.
Whether the day-to-day still works (0-100). Supplier issues, security incidents, and system outages drag this down. Runway from cash + burn is scored separately in the composite.
Every active day brings fresh events with a ticking response window. Open events are visible immediately on your dashboard.
Written-response events (100-200 words) get evaluated by Claude on decisiveness, reasoning quality, and operational realism — your quality score (0-10) scales how much your response helps or hurts state.
Professor picks active days (Mon-Fri / every day / custom pattern), events per day (1-5), response window (2-168 hrs), and total sim length (5-112 active days). Tune the sim to your course.
Cash, monthly revenue, monthly burn, headcount, and four 0-100 pillars (customer health, team morale, brand health, ops health) that drift daily and respond to every event. Composite = runway*0.30 + customer*0.20 + morale*0.20 + brand*0.15 + ops*0.15.
SaaS, DTC Products, Consumer Mobile App, Agency, Restaurant — each industry has its own event mix.
Highly flexible — pick any day-of-week pattern. 30 active days at 3 events/day = ~6 weeks Mon-Fri. Shorter or longer at the professor's discretion.
Designed for ~15-30 students in teams of 4-5. Each team runs one persistent company.
MBA general management, executive education, undergraduate intro-to-management capstones. Especially strong for blended/online courses where weekly check-ins don't fit.
The only sim with continuous operations instead of batched rounds. Students live in an inbox; the LLM grades written responses in real time; cadence is fully professor-configurable. Closest analog: actually being a manager.
One of many pre-authored prompts from the sim’s Week 1 debrieflibrary. Grounded in the team’s actual decisions and used as a scheduled teaching moment.
Week 1 debriefTriage order tells the story
Look at your Week 1 event log. Which event did you open first each day, and which did you leave to the last hour before the window closed? Was that ordering deliberate (urgency read) or accidental (whichever email was on top)?
A single in-tray event drawn from the sim’s live event catalog — the kind of decision a student team sees in their inbox on any given active day.
Our biggest customer (12% of ARR) just sent a 4-page complaint about our recent product changes. Their CTO wants a call this week. They're hinting at not renewing in Q3. What's your call?
Canvas, Blackboard, Brightspace, Moodle via LTI 1.3. Students launch from your LMS with single sign-on; one-click grade publish posts scores back with the rubric breakdown as the comment.
Per semester. No platform fee, no per-section charge, no seat minimums. Institutional invoicing available.